Category Archives: General

Delight the Customer

I’m often surprised how few companies and organizations make it their mission to delight their customers. Sure many companies claim that as one of their missions or core values, but so few actually deliver. Whenever I have an awesome experience … Continue reading

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While I absolutely despise the Microsoft Lync client for Mac (as I’ve discussed before), there is one thing it does fantastically well: presence. Because it’s hooked in and able to talk with Exchange, it knows what is on my calendar … Continue reading

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As a tech geek I’m always on the lookout for cool tech to play with.  A few months ago a co-worker introduced me to the Nest Learning Thermostat, and I instantly knew I had to have one (several, actually…). This … Continue reading

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Microsoft Lync via Adium

This post has been updated several times – be sure to read all the way to the bottom to see the latest updates, as this has become even easier to accomplish. Microsoft Lync is the latest evolution of Microsoft Office … Continue reading

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New Skin

Every now and then I feel the need to change things up. While I liked the old theme for this blog I must admit that it was getting kind of stale. For those of you reading this on Facebook… nearly … Continue reading

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